Our Store Policy
Store Policy – Longshot Coffee Roasters
Last Updated: 02/04/2025
Welcome to Longshot Coffee Roasters! We provide fresh, high-quality coffee beans delivered straight to your door. Please review our policies below.
Ordering & Payment
-
Orders can be placed online 24/7 and must be paid in full before processing.
-
We accept major credit cards, PayPal, and other secure payment options.
-
Orders must be modified or canceled within 24 hours of being placed.
Shipping & Delivery
-
We currently ship to all 50 states in the United States.
-
Orders are processed within 5 business days, with shipping times varying by location and method.
-
A tracking number is provided upon shipment; we are not responsible for carrier or customs delays.
Returns & Refunds
-
We do not accept returns on coffee beans due to their perishable nature.
-
For incorrect or damaged orders, contact us within 7 days with a photo of the issue.
-
Refunds or replacements are issued at our discretion.
-
Non-coffee items may be returned within 7 days in unused condition; return shipping is the customer's responsibility.
Subscription Policy
-
Subscriptions are billed on a recurring basis.
-
Modifications or cancellations can be made via account settings at least 7 days before the next billing cycle.
Quality Guarantee
-
We roast coffee in small batches for optimal freshness.
-
If unsatisfied, contact us at info@longshotroasters.com within 7 days of receiving your order.
Customer Support
-
Reach us at info@longshotroasters.com for assistance.
Thank you for choosing Longshot Coffee Roasters! We appreciate your support and look forward to serving you the best coffee possible.