Store Policy – Longshot Coffee Roasters

Last Updated: 02/04/2025

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Welcome to Longshot Coffee Roasters! We provide fresh, high-quality coffee beans delivered straight to your door. Please review our policies below.

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Ordering & Payment

• Orders can be placed online 24/7 and must be paid in full before processing.

• We accept major credit cards, PayPal, and other secure payment options.

• Orders must be modified or canceled within 24 hours of being placed.

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Shipping & Delivery

• We currently ship to all 50 states in the United States.

• Orders are processed within 5 business days, with shipping times varying by location and method.

• A tracking number is provided upon shipment; we are not responsible for carrier or customs delays.

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Returns & Refunds

• We do not accept returns on coffee beans due to their perishable nature.

• For incorrect or damaged orders, contact us within 7 days with a photo of the issue.

• Refunds or replacements are issued at our discretion.

• Non-coffee items may be returned within 7 days in unused condition; return shipping is the customer's responsibility.

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Subscription Policy

• Subscriptions are billed on a recurring basis.

• Modifications or cancellations can be made via account settings at least 7 days before the next billing cycle.

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Quality Guarantee

• We roast coffee in small batches for optimal freshness.

• If unsatisfied, contact us at info@longshotroasters.com within 7 days of receiving your order.

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Customer Support

• Reach us at info@longshotroasters.com for assistance.

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Thank you for choosing Longshot Coffee Roasters! We appreciate your support and look forward to serving you the best coffee possible.